You were hurt in a minor accident in a supermarket and you wish to make a complaint. Write a ltter to the manager of the supermarket. In your letter: - give details about who you are - give details about the accident - suggest how the supermarket could prevent similar accidents.

Dear Manager, I am writing

this

letter to complain about the accident I met

last

Sunday in your supermarket. My name is Maria, residing at 11th Street, Bristol Road. Your outlet is located on my way to the office,

hence

,I frequently visit your shop to get my breakfast and other groceries. When I was shopping, I got slipped on the wet floor near the butchery area and I got injured my hands and leg. I found that the water was leaking from the air conditioner valve from the top. Suddenly, one of the other customers helped me to get up and your staff has given me proper

first

-aid. It is really disappointing that, nobody from your staff noticed about

this

leaking and not maintained your equipment properly. I suggest you give proper instructions to your cleaning staff on

this

and

also

maintain or repair the air conditioner in your shops in order to avoid

such

incidents in the future. I hope you will take the necessary action on

this

and keep your shop well maintained and tidy. I would like to visit your shop again and

hoping

Wrong verb form

hope

show examples

to see the changes happen. Yours faithfully, Maria