Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

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Dear Mr. / Mrs. I am writing
this
Linking Words
letter to inform about
bought
Wrong verb form
buying
show examples
a brand new
radio
Use synonyms
. Two weeks ago I bought a
radio
Use synonyms
from your shop. But
Unfortunately
Add a comma
,Unfortunately
show examples
It did not work. So, I returned It
for
Change preposition
to
show examples
your shop for repair. But I have waited a week and it is still not ready.
That is
Linking Words
my
favorite
Change the spelling
favourite
show examples
radio
Use synonyms
and I Used it
for
Change preposition
to
show examples
a
Correct article usage
apply
show examples
listen to music. That day , I
also
Linking Words
Turn On the
radio
Use synonyms
but it has not
any
Correct quantifier usage
apply
show examples
respond
Replace the word
response
show examples
. So, I restart and sow what is happened .
On the other
Linking Words
hand
Add a comma
,hand
show examples
It Red bulb has blinked. Because of
this
Linking Words
reason
Add a comma
,reason
show examples
I
return
Use synonyms
it for repair and I am very sad
for
Change preposition
about
show examples
this
Linking Words
incident.
Therefore
Linking Words
nowadays I
have
Add a missing verb
do have
show examples
not
Correct your spelling
no
show examples
a
Correct article usage
apply
show examples
instrument
for
Change preposition
to
show examples
listen
Change the verb form
listening
show examples
to music. So, What is the reason for your delay?
Nevertheless
Linking Words
, That
they
Correct pronoun usage
apply
show examples
your manager said me within 2 days they can
return
Use synonyms
it. But I still waiting 2 weeks. I Suppose your company is a responsible and number one company chain shop. So, you should
return
Use synonyms
back my device as soon as possible.
Otherwise
Linking Words
please
return
Use synonyms
my cash. So, I hope you give me a request as soon as possible. Thank you.
Submitted by kmgaya1996 on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • malfunctioning
  • inconvenience
  • promptly
  • compensation
  • customer satisfaction
  • reliable
  • favorable resolution
  • essential
  • retail business
  • well-known chain
  • swift resolution
  • personal use
  • disappointment
  • frustration
  • inquiry
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