You recently ordered an item of clothing through a store's website. When you received it, you discovered that it was not the same item that you had ordered. Write a letter to the store manager. In your letter, • describe the item you ordered • explain what was wrong with the item you received • say what you would like the manager to do

Hi John, I hope
this
letter finds you well. I'm planning to relocate to Manchester soon and was hoping you could help me to find a suitable place to stay. I've been promoted as a regional manager and transferred to Manchester and am going to start my new role in January
next
year. It's sad that I'll have to leave my home town but thinking of children's future and the salary increment , I should take up the new challenge. I would like to get a house with parking facilities somewhere closer to my office and school.
Also
, my children usually go to play in the afternoon at a park or playground . It would be ideal if these requirements are met. I would
also
request you to suggest some places as you have been born and brought up in
this
neighbourhood. So, you would have a better idea about it. I hope you could help me to find a place. Cheers, Harry
Submitted by Jay_Practise on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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