Dear Sir/Madam,
I am writing
this
letter to complain to you about the damage to the furniture which I purchased from your shop.
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Last
week, I came to your shop and booked a set of furniture including a bed, a cupboard and a dining table which I received yesterday. Linking Words
However
, it was supposed to be delivered to my address with proper care and handling but that didn't happen actually.
In fact, the whole set came in a small cargo vehicle and there were only two people who were unloading it. Despite, I warned them that it was too heavy for them to be handled and it required more labour, they didn't listen to me and completely overlooked me at that time. Linking Words
Therefore
, when the set was being uploaded, the dining table slipped from their hands and fell down. Linking Words
Hence
, one of its legs was broken at the moment.
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Nonetheless
, the furniture came with one year warranty for replacement if anything would be found damaged. Unfortunately, the table is broken due to mishandling and it cannot be repaired. Linking Words
Consequently
, you are requested to take it back at your feasibility and replace it with the new one.
I look forward to hearing from you soon.
Yours faithfully,
Arsalan FarooqLinking Words
arsalanfarooqned