You work at home and have a problem with a piece of equipment that you bought for your job. Write a letter to the shop or company to which supplied the equipment. In your letter: - describe the problem with the equipment - explain how this problem is affecting your work - say what you want the shop or the company to do

Dear Sir or Madam, My name is Daniel, a web designer, and I bought a monitor from the store on the 1st of May for work-related reasons.
This
equipment arrived earlier today and I am writing
this
letter to you to complain about an out-of-the-box malfunction and propose a solution. First of all,
this
monitor is missing
it's
Correct your spelling
its
show examples
charging cable, which I imagine, is related to a big hole on top of the cardboard box it arrived in. Maybe it fell off the truck during delivery.
This
is causing me to use an old
falty
Correct your spelling
faulty
and exposed charging cable I own, giving me concerns with safety and durability. Second of all, since I am a web designer,
color
Change the spelling
colour
show examples
precision and depth are much important to me. Even though
,
Remove the comma
apply
show examples
the hardware depicts a deluxe quality to the product, it is not
case
Add an article
the case
show examples
when it comes to the software. My projects exhibit a wide range of
color
Change the spelling
colour
show examples
tone
Fix the agreement mistake
tones
show examples
and saturation, which are not
being
Unnecessary verb
apply
show examples
fully displayed on
this
screen
due to
a lack of
color
Change the spelling
colour
show examples
control.
Lastly
, I tend to mainly use HDMI cable when working, because of the quality and
it
Correct word choice
because it
show examples
is a worldwide standard. Imagine my surprise when I came to discover
this
monitor does not follow that standard. It does
no
Correct your spelling
not
show examples
have a HDMI output port. If you could get in contact with me to schedule a delivery day
of
Change preposition
for
show examples
a new substitute monitor and for retrieval of the one I just received, I would very much appreciate it. Thank you for your understanding. Yours sincerely, Daniel.
Submitted by Danarvelini on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

coherence cohesion
Ensure clear paragraphing with each paragraph presenting a single issue for greater coherence. Keep the logical flow by connecting ideas and paragraphs smoothly.
task achievement
For a higher score, maintain a more formal tone consistently throughout the letter and avoid overly casual phrases.
task achievement
Address all the bullet points in the task with enough detail. Expand more on the impact of the problem on your work and possible consequences if it is not resolved.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Ultimate Speaking practice for IELTS

Practice speaking step by step, answer real-life questions, and build your confidence. Start your free trial and improve your speaking skills today!
What to do next:
Look at other essays:

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!