There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Dear Sir/Madam, I am writing to draw your attention to some disadvantages of the bus service that took place in my district. I hope that your awareness of these problems will help to eliminate the possibility of
such
risks in the future.
First
of all, I would like to express my annoyance with delays in bus schedules. It may be appropriate to add a couple of buses on several routes during peak hours. I guess that a necessary number of vehicles can solve the issue of shifts in the timetable.
Furthermore
, it is reasonable to implement an online scoreboard with current updates on the functioning of a transportation network. Upgrades will allow users to plan personal mobility more efficiently and will reduce gambles of latenesses in the morning on the way to work.
Moreover
, I would appreciate it if you could revise an issue of cashless payments at your earliest convenience. Cash payment is an outdated type of fee for the bus service as a lot of products and services are paid cashless today. On top of that, it makes the process of accounting more complicated for your enterprise. Yours faithfully, Olena Kovalova
Submitted by shpona86 on

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Topic Vocabulary:
  • adhering to schedules
  • inconvenience
  • daily routine
  • punctuality
  • frequency during peak hours
  • overcrowding
  • commuters
  • update system
  • reliable
  • maintenance
  • breakdowns
  • irregular bus timings
  • passengers
  • delays
  • unreliable
  • appointments
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