You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter ● describe the problem with the equipment ● explain what happened when you phoned the shop ● say what you would like the manager to do.

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Dear Mr Verma, I am writing

this

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letter to inform you about the issue that I encountered with the coffee machine that I purchased from your shop recently. The equipment is not working properly and it stops in between the process of preparation. Even the inbuilt dispenser has a leakage problem. Yesterday, I called on the number mentioned on the invoice but got really disappointed as I didn't receive any positive response from your staff. I explained the issue to them and they said the product is now sold and they are not responsible for any after-sale services.

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, it is clearly stated on the bill that the equipment is issued with 2 years warranty.

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, I request you to please look into the matter yourself and get my coffee maker replaced or at least get it repaired. Your shop is renowned for its quality in the town and I hope you will take appropriate action on the response of your staff as well. Looking forward to hearing from you. Yours faithfully, Sneha

cashreya2675Wed Nov 02 2022

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3
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

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Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

173 words

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living in big cities is associated with many problems, what are these problems and how can they be tackled?

Some people think that the best way to improve road safety is to increase the minimum legal age for driving a car or motorbike. To what extent do you agree or disagree?

You would like to reduce your working hours in order to study part-time. Write a letter to your boss. In your letter • explain why you want to reduce your working hours • say which hours you would like to work • describe how your part-time studies would benefit your employer