You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.

#night #hotel #room #staff #manager

Dear Mr Walia, I am

one

of your customers who recently stayed at your hotel in Shimla for

one

night. I am writing

this

letter to inform you that despite booking

one

of the best hotels in the area and paying a premium amount, I was not able to enjoy my stay at your property due to the improper functioning of the centralised heating system. When I complained about it to the hotel staff, they said they are fixing the issue and it will be resolved in an hour.

However

, I had to spend the whole night in cold weather as the system was not fixed till morning. I

also

asked them to upgrade the room in case it was a problem with

one

specific suite but they denied the same as well. I really got dissatisfied with the services of your resort. I feel like my money is a waste as I didn't get the comfort I wanted.

Therefore

, I request you please refund a portion of my payment or provide me with any discounted voucher for future use.

Also

, I would recommend not accepting bookings if the facilities are not available or are under repair

otherwise

, guests will give low ratings to your resort. Yours faithfully, Bunny

Submitted by cashreya2675 on Sat Nov 26 2022

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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5Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

6 paragraphs

209 words

8.50

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

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Use cohesive linking words accurately and appropriately

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