You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
Dear Mr Walia,
I am
one
of your customers who recently stayed at your hotel in Shimla for one
night. I am writing this
letter to inform you that despite booking one
of the best hotels in the area and paying a premium amount, I was not able to enjoy my stay at your property due to the improper functioning of the centralised heating system.
When I complained about it to the hotel staff, they said they are fixing the issue and it will be resolved in an hour. However
, I had to spend the whole night in cold weather as the system was not fixed till morning. I also
asked them to upgrade the room in case it was a problem with one
specific suite but they denied the same as well.
I really got dissatisfied with the services of your resort. I feel like my money is a waste as I didn't get the comfort I wanted. Therefore
, I request you please refund a portion of my payment or provide me with any discounted voucher for future use. Also
, I would recommend not accepting bookings if the facilities are not available or are under repair otherwise
, guests will give low ratings to your resort.
Yours faithfully,
BunnySubmitted by cashreya2675 on
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite