You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter
Dear Sir. I am writing to shopper a complaint with your regarding poor service, I experienced 2days prior to when I visited your shop and purchased the
TV
. I went to your shop on Monday 23rd April. TV
product Russian was purchased with the help of company
staff. In that market Russian company
was well-known. However
, when I got home I did not do anything without sounds. In addition
, it was quite blurry. At that moment, I had deeply depressed. Immediately I called your company
service representative. I was assured that my TV
would be repaired within 2 days. I have not complained about this
occasion yet and I have received no communication since then
. I am extremely disappointed with your company
. As a result
, I want the return of my money invested in this
TV
I hope you will take an immediately this
complaint letter within 2 days. I have been waiting for a long time. Yours faithfully Dina.Submitted by makemoneyizzy16 on
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Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.