You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem.

Dear Sir, My name is Fahad and I have a current

account

at your Bank.

This

account

was initiated by my current employer as a payroll

account

and I

also

have a credit card directly linked to

this

account

. I have been a customer of your bank for the past 7 years and my experience with your services has been sublime for the most part.

However

, I recently received the monthly statement from your bank for my current

account

in the post and discovered that there were some items enlisted in the purchases section which were unaccounted for. In fact, I do not recall ever having made those purchases.

This

came as a surprise to me as I have never faced

such

an issue with

this

account

before. I would

also

like to mention that the credit card has been strictly in my possession and was never misplaced or unattended. I write

this

letter, requesting that you have a thorough look into

this

matter. It will be most optimum that these charges are omitted. It would

also

ease my mind to know the root cause of

this

problem so I urge you to conduct an in-depth investigation. I will look forward to hearing back from you on

this

matter. Yours faithfully, Fahad