You recently bought an item online. When it was delivered you found that the item did not work correctly. Write a letter to the manager of the company. In your letter, • Describe the item and the problem with it • Explain why the item is important for you • Say what you want the manager to do You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, My name is Steev.I am currently residing in Tambaram,it is located on the outskirts of Chennai.Recently,I purchased a mobile

phone

from your website.I received the parcel within the stipulated period of time.

However

,When I checked the functionality of the gadget,I am utterly disappointed with the RAM capacity.

As a result

of

this

,some of the gaming applications are very slow in processing.

First

of all,

this

electronic device is very important to me since I am a vivid gamer.

Moreover

,I spend my leisure time playing games and watching videos.

Also

,I use a mobile

phone

to get in touch with my brother who is residing in Canada.Even though,the

phone

is pretty good for basic functions I expect it to perform well while video calling. I humbly request you to replace my mobile

phone

with a little sense of urgency,since without it I cannot spend my leisure time on entertainment.I believe you will look into

this

matter on a priority basis.I expect a quick response on

this

. Yours faithfully, Steev