On a recent holiday you lost avaluable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter: -describe the item you lost -explain how you lost it -tell the insurance company what you would like them to do.

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On December 9th we responded with the requested details in the following
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In addition
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sent a follow-up
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unfortunatly
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, request you to please have a look at below
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thread and let us know if you require any additional help from @SAP Commerce VL Ops we are more than happy to assist you. PFA
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communications for your reference.
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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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