You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company. In your letter provide the details of your shipment describe the damage say what action you want the company to take.

Dear Sir/Madam, I am writing

this

letter to complain about my packages that were delivered by your company . I saw some materials were broken and I would like you to take some action on

this

matter . Those items were sent by my friend who lived in London for my new research project . He shipped three paper boxes from London to Yangon with your service because we believed your company has a good reputation and review. Unfortunately, some laboratory equipment inside the boxes was broken when I received them .

Although

these cartons were strong , probably somewhere they were dropped by someone seriously. Obviously, there were clear labels on top of the boxes where these require to handle gently,

however

, your employees did not care about

this

. So , I would like to refund the transfer fees and the items that were damaged by your service .

Moreover

, I

also

would like to avoid

this

kind of failure in the future as well. I am looking forward to hearing from you . Yours faithfully, Thomas