You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was servd for lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel • explain why they were unhappy about the food • suggest what the manager should do to improve the food in future

Dear Sir/Madam, I am writing

this

letter regarding my and my colleagues’ experience at your hotel the

last

week. To be honest,

although

there were some positive things about our staying, mostly we were unlucky to meet with some significant drawbacks. On the one hand, everyone enjoyed the facilities of their rooms and the amazing spa complex. To be more specific, the rooms were really clean and the beds were made of

the

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high-quality materials so it was a delight to sleep there.

Moreover

, we spent a great time going to

sauna

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the sauna

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and swimming pool due to which we had

a

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great relaxation.

On the other hand

, there were some issues with your food menu.

First

, we

have

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paid for the all-inclusive service many days before our arrival, so we expected that there would be various types of dishes. As a matter of fact, we could have only fish dishes during the whole time of our stay.

That is

a significant inconvenience because some of us had an allergy

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fish products so we were forced to visit restaurants outside the hotel. I suppose you should think about widening the menu to prevent

such

situations in the future.

Furthermore

, it would be great if you consider an opportunity to create a special menu for those who suffer from food allergies. I would really appreciate it if you answer me about the changes you did. I look forward to hearing from you. Yours faithfully, Anna Lee