You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: • describe the problem with the equipment • explain what happened when you phoned the shop • say what you would like the manager to do

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Dear sir, I am your regular customer and I am writing
this
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letter to draw your attention towards a
juicer
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which I bought
last
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month from your shop and it is not working due to a missing section. The previous month you had 30 per cent off on the entire kitchen machinery and I
also
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needed a
juicer
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for my kitchen for which I bought one. I had invariably shopped from here ,and I am satisfied with your shop equipment.
However
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, unfortunately,
this
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time as I reach home and opened the pack I was very disappointed because the
juicer
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's main part
that is
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the net was absent. I immediately called the shop but no one answered my call. I was wondering if you could pay heed to
this
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issue as soon as possible and either you could return my cash or should replace the
juicer
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with a new one. Your prompt response will be awaited. Your's sincerely, Sana Ghani
Submitted by drsanaghani on

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