You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: • describe the problem with the equipment • explain what happened when you phoned the shop • say what you would like the manager to do

Dear sir, I am your regular customer and I am writing

this

letter to draw your attention towards a

juicer

which I bought

last

month from your shop and it is not working due to a missing section. The previous month you had 30 per cent off on the entire kitchen machinery and I

also

needed a

juicer

for my kitchen for which I bought one. I had invariably shopped from here ,and I am satisfied with your shop equipment.

However

, unfortunately,

this

time as I reach home and opened the pack I was very disappointed because the

juicer

's main part

that is

the net was absent. I immediately called the shop but no one answered my call. I was wondering if you could pay heed to

this

issue as soon as possible and either you could return my cash or should replace the

juicer

with a new one. Your prompt response will be awaited. Your's sincerely, Sana Ghani