You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: • describe the problem with the equipment • explain what happened when you phoned the shop • say what you would like the manager to do

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Dear Manager, I am a regular customer of your electronic store. I am writing
this
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letter to inform you about the micro-oven that I bought from your
shop
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one week ago. It is of reliance brand and medium size. One week ago I Came to your
shop
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with my family. Your staff very warmly welcomed us. Your
shop
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has a wide range of appliances. We selected an oven of the reliance brand. It is a medium-sized black colour. In the
first
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few days, it was working properly but for the
last
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3 days, it has stopped functioning. When we press the start button it displays a power error. I called your
shop
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two times but did not receive any appropriate response.
Therefore
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I personally came to discuss the matter with you.
This
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appliance is still in the warranty period. I was wondering if you could replace
this
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with another micro-oven. your prompt response is awaited. Your Sincerely, Muhammad Irfan.
Submitted by drsanaghani on

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