You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: • describe the problem with the equipment • explain what happened when you phoned the shop • say what you would like the manager to do

Dear Manager, I am a regular customer of your electronic store. I am writing

this

letter to inform you about the micro-oven that I bought from your

shop

one week ago. It is of reliance brand and medium size. One week ago I Came to your

shop

with my family. Your staff very warmly welcomed us. Your

shop

has a wide range of appliances. We selected an oven of the reliance brand. It is a medium-sized black colour. In the

first

few days, it was working properly but for the

last

3 days, it has stopped functioning. When we press the start button it displays a power error. I called your

shop

two times but did not receive any appropriate response.

Therefore

I personally came to discuss the matter with you.

This

appliance is still in the warranty period. I was wondering if you could replace

this

with another micro-oven. your prompt response is awaited. Your Sincerely, Muhammad Irfan.