You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office. In your letter, give the details of your journey, including the date, time and where you sat explain the problems that happened and express your dissatisfaction ask about what action will be taken to improve the servic

Dear Sir or Madam: I am writing

this

letter to inform some problems that happened on my journey by taking the train. I launched my trip

last

Sunday by taking the speed train, and the departure time was 2 pm.

In addition

, the booking number is A0056, and my seat was in the economy cabinet, which is B18.

Moreover

, there is a luggage area in front of my seat.  Since I sat in front of the baggage area, the numerous visitors' luggage needed to be appropriately placed, which contributed to some belongings not being fixed in the assigned area and moving around on the aisle.  Due to

this

accident, one of the heavy carry-on bags crashed into my leg, and a bruise triggered my knees. Definitely, I was so angry by

this

incident, but I could not find any training attendants to solve

this

problem. I cordially request that the railway company assign an employee to tie a large amount of luggage properly and

also

place a warning sign to educate passengers about the maximum placement capacity.  Please consider my suggestions and make an immediate improvement regarding

this

issue. Yours faithfully, Claire Chen