Write a letter informing the e-commerce online store customer desk about a damaged product you received

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Dear Sir or Madam, I am writing to you to complain about a damaged product which I bought from your online store.

To begin

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with, I received two speakers which I ordered a week ago. Unfortunately, both of them did not work well. I think they are broken. When I turn on the music it didn't work. I try to charge it but it still does not work.

In addition

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this

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, I have a party on the 20th of June. So I need to find good speakers for a party. I want you to urgently change the speakers. If you do not change the columns, pay back my money. I will buy it from another store. The

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time, you need to improve your service of delivering.

Also

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, products must be checked before delivery.

Also

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, I can send you a photo of the broken product. I would like to appreciate it if you could solve the problem as soon as possible, but not later than a week because of my party. Yours faithfully, Jane

ina1_95Sun Jan 22 2023

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

5
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

175 words

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Write a letter informing the e-commerce online store customer desk about a damaged product you received

The Greeting

Some people think that education should be the responsibility of the government but others think that it is the responsibility of the individuals themselves. Discuss both views and give your opinion.

A longer prison term as a way of punishing those who break the law is not as good as other methods. To what extent do you agree or disagree?

Some people think it is the government's responsibility to pay for the health care and education for their people, while other believe it is not the government's responsibility. Discuss both views and write your opinion.

Some people believe that everyone has the right to receive university education, so the government should make it free to all people regardless of their faincial background. To what extent do you agree or disagree?

Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neigbourhood or teaching sports to younger children). To what extent do you agree or disagree?