You should spend about 20 minutes on this task. You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

#minutes #bank #receipt #card #envelope #head #office #concern

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Dear Sir/Madam, I am writing to inform you that I received today an envelope from your bank with my recently arrived card,

however

, the packet was empty. I have been your client for five years since I moved to Canada, and you not only received me well but

also

helped me a lot in opening my account faster.

Although

I am happy with your client service, I must complain regarding

this

situation, which is a lack of security process by you. My main preoccupation about the lost content is that

probably

Rephrase

apply

show examples

someone has intercepted

this

content and possibly he is using my information. I am wondering if

this

card could be unlocked by

this

person and if my money is being spent by him. After describing

this

situation, I would like to receive, as soon as possible, an answer with the process that will be followed to solve, not only the unsafe money situation but

also

a new card. I look forward to receiving your response. Yours faithfully, Franklin Vale

Submitted by pollyannamsouza on Sun Jan 22 2023

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task response

Ensure the response fully addresses all aspects of the task prompt. Acknowledge the missing card clearly and ask about the intended actions and resolution.

coherence and cohesion

Work on improving the logical structure of the letter. Use appropriate paragraphing and improve the flow of ideas to enhance coherence and cohesion.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

170 words

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