You should spend about 20 minutes on this task. You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

Dear Sir/Madam, I am writing to inform you that I received today an envelope from your bank with my recently arrived card,
however
, the packet was empty. I have been your client for five years since I moved to Canada, and you not only received me well but
also
helped me a lot in opening my account faster.
Although
I am happy with your client service, I must complain regarding
this
situation, which is a lack of security process by you. My main preoccupation about the lost content is that
probably
Rephrase
apply
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someone has intercepted
this
content and possibly he is using my information. I am wondering if
this
card could be unlocked by
this
person and if my money is being spent by him. After describing
this
situation, I would like to receive, as soon as possible, an answer with the process that will be followed to solve, not only the unsafe money situation but
also
a new card. I look forward to receiving your response. Yours faithfully, Franklin Vale
Submitted by pollyannamsouza on

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task response
Ensure the response fully addresses all aspects of the task prompt. Acknowledge the missing card clearly and ask about the intended actions and resolution.
coherence and cohesion
Work on improving the logical structure of the letter. Use appropriate paragraphing and improve the flow of ideas to enhance coherence and cohesion.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
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