You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter: describe the situation; explain why you are dissatisfied; say what you want the manager to do.

Dear Miss or Mister I am not a big fan of new gadgets and buying a new of them too.

However

,my laptop had brocked due to

this

came to your store to buy a fresh one.

Unexpecteelly

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Unexpectedly

i

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I

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was really badly surprised by service.Let me tell you from the very beginning.

Firstly

,when I came inside nobody didn'

t

pay any attention to me.After

that

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,that

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I started to explore your laptops by myself.As

it

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apply

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was mentioned,I have no clue about

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the cutting-age

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cutting-age

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cutting-edge

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staff so reading characteristics was a waste of time.After ten or fifteen minutes,suddenly an assistant came to me.I that job is not a piece of cake,because I was a waiter

at

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in

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my teens,but,please teach your team that leaving buyers on

there

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their

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own is not a good idea.

Secondly

,when

i

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I

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started to talk with an assistant

i

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I

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realised that he is not much more concerned than me.All my questions were ignored or answered very poorly.He was talking all the time about special offers and

upsides

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the upsides

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of your store.Due to,

this

I asked him to call for another staff member.From that moment he started to be a little bit cheeky,

prehaps

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perhaps

it was caused

of

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by

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my wish. After

that

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,that

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I was served by another assistant,who was much more

knowledge

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knowledgeable

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than

previous

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previously

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.That girl helped me with my choice and with the money transactions.When

i

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I

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came home

i

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I

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suddenly realised that they didn'

t

give me any receipts.

That is

not a big deal,because

i

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I

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rarely keep my receipt,exceptions are for costly buying. For the

the

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apply

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first

five

days

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,days

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my laptop was perfect but

then

it started to work slowly.I came to your store again and wanted to deal with

this

problem.

However

,all that

i

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I

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received was just:"We can'

t

help you.You don'

t

have a receipt."I explained that the receipt wasn'

t

given,but they didn'

t

believe me. In conclusion,dear mister or miss,please study your

staff

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staff's

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common rules for how to serve.By the way,

i

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I

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am still waiting for my refund