You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter: describe the situation; explain why you are dissatisfied; say what you want the manager to do.

Dear Sir or Madam, I am one of your loyal customers and I always take your
for any
repair works.
time I am writing to complain about
Correct article usage
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poor customer
that I received on 20th September from your shop. I really am disappointed with the
and I hope you will take prompt action after investigating the letter. A few days ago my
showed some anomalies and every few hours, it got restarted automatically. In fact, I didn’t pay much attention to
issue until the problem became more frequent. So, I took my
to your store on 15th September and your customer care officer promised to fix the problem in a day or two.
, he took a week to call me and when I brought my
home, I found that nothing has been done. The restarting problem reappeared as usual while I paid $100 to your shop and waited for one week to have it fixed.
is a frustrating and daunting experience that I have had with your
and I would ask you to investigate the reason for
poor customer support. Please send someone to my home to have the issue fixed or refund the
charge that I have already paid for apparently nothing. I am looking forward to hearing from you soon. Yours faithfully, Milad Rahimi
Submitted by andriykolomiyets12 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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