You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter: describe the situation; explain why you are dissatisfied; say what you want the manager to do.

Dear Sir or Madam, I am one of your loyal customers and I always take your

service

for any

computer

repair works.

However

,

this

time I am writing to complain about

a

Correct article usage

the

show examples

poor customer

service

that I received on 20th September from your shop. I really am disappointed with the

service

and I hope you will take prompt action after investigating the letter. A few days ago my

computer

showed some anomalies and every few hours, it got restarted automatically. In fact, I didn’t pay much attention to

this

issue until the problem became more frequent. So, I took my

computer

to your store on 15th September and your customer care officer promised to fix the problem in a day or two.

However

, he took a week to call me and when I brought my

computer

home, I found that nothing has been done. The restarting problem reappeared as usual while I paid $100 to your shop and waited for one week to have it fixed.

This

is a frustrating and daunting experience that I have had with your

service

and I would ask you to investigate the reason for

this

poor customer support. Please send someone to my home to have the issue fixed or refund the

service

charge that I have already paid for apparently nothing. I am looking forward to hearing from you soon. Yours faithfully, Milad Rahimi