Write a letter to the hotel manager praising a staff member. In your letter: •Explain the situation. •What they did • What do you want the manager to do?

Hello

Hotel

Manager, I am writing

this

letter to express my gratitude to your team member Peter, who pampered us with his above-par service.

Although

your property is one of the most expensive ones, we made up our minds to stay there considering the excellent google reviews, and I must say it was the right decision. It justifies every penny I have spent. When we check in, we were worried that the

hotel

is located far from the city, as we were travelling with an infant and he may have special needs, but without mentioning peter made all the arrangements.

For example

, he put a bottle of milk in a mini fridge without any request, arrange a cradle at night, and provide a stroller for an evening walk. I believe

Such

presence of mind deserved a reward and we tried to tip him

while

we were checking out, but as it is against

hotel

policy, he denied to accept it.

However

, I am grateful for his service, and I want to reward him, I have attached a cheque with

this

letter. Can you please give it to him with the official channel as per

hotel

policies? Regards, Jay Patel