You have bought a new mobile phone and in a few days after purchase it has stopped working. You spoken to the company representative a week ago but the phone has still not been repaired. Write a letter to the company. In your letter -introduce yourself -explain the situation -say what action you would like to company to take

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Dear Sir/Madam My name is Injun Lee who left my new mobile
phone
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to fix in your
repair
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service
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centre. I left my
phone
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in your place to get
repair
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service
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on the 19th of August around 3pm. I am concerned about the delay
of
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in
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repair
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service
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since it is significantly important for me to contact others through my mobile
phone
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which has a number of contact numbers to deal with my business tasks. I bought it in your shop two weeks ago on the 8th of August and
while
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I was having a
phone
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call with one of my co-workers, it has been shut down. And, It was not able to turn on again to utilise it and I found out there were some faults on the cell
phone
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. I couldn’t figure out the reason for not working since it was turned off during the
phone
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call. I really want your organisation to get the
repair
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service
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done as fast as you can as I haven’t acquired any hearings from your company and it is being delayed than the expected time you explained to me.
Also
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, please let me know
a
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if a
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warranty can be offered or if I have to make a payment for the
service
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. Kind regards Injun Lee
Submitted by mix5777 on

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