You lost an item while traveling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employee. In your letter •describe what you lost and why it was important to you •how the employee helped you find it •and explain how you felt after recovering it.

Dear Manager, I am writing
this
letter to express my heartfelt thanks to Raju who is working as a customer relationship manager in your company. I was travelling from Hyderabad to Vijayawada on February 11th with an office laptop
bag
. During the
,
Remove the comma
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journey I placed the
bag
in the unoccupied seat next to me and slept. Later when I reached my destination, I forgot to pick up my
bag
and got off the bus. I am an accountant, and the laptop holds company-related revenue documents which are confidential. After realizing my mistake, I immediately called your company's customer relationship administrator. He verified my details online, asked regarding
bag
type, colour etc., and called the bus driver to enquire about the luggage. After 10 mins they called to confirm that ,they have found the
bag
and I can collect it from the main office which is around 10 kilometres away from my home. I felt relieved and happy the moment I received the call from your team. I am extremely thankful to the manager for his prompt response and his attitude to serve the customers. Yours faithfully, Praveena P
Submitted by praveenareddy.p on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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