You recently had your computer fixed at the local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter describe the situation, explain why you are dissatisfied, say what you want the manager to do

Dear Sir or Madam, I hope

this

letter finds you well. My name is Serag and I am a regular customer to your store. I am writing

this

letter to complain about the

last

service I received from the store. I purchased

this

computer for gaming, and I have installed the graphics card two weeks ago. It was working well for the first few days but the

last

week I felt that the frames go slow.

Then

I called customer service, and the agent was not welcoming so I did not have another choice but to write a formal letter to you. I forgot to mention that I have a year's guarantee from the store, so I request to replace

this

graphics card with a new one or to have the full amount refunded. Yours faithfully, Serag Mounir