You recently stayed at a hotel and had a problem there. Write an email to the manager and describe how the receptionist helped to fix the problem quickly. Include the following in your letter: * Describe the Problem * How did the receptionist help you? * Suggest some solution regarding this problem.

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Dear Sir or Madam, I am writing
this
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to express my concern about staying in your hotel. I have booked my stay from an online site for 2 days starting from 2nd August. Suddenly, after midnight an air conditioner stopped working. I contacted the receptionist after a few failed attempts to start. Even though it was midnight, they promptly sent an electrician to look into
this
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matter. I have been offered a new room as repair work was going to take time. he moved my luggage to a new room and made sure everything works fine. He
also
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apologized for the inconvenience caused
due to
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this
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and offered me a good discount. I suggest the regular maintenance of the electric appliances at specified intervals even if it is working fine.
Additionally
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, Ensure that everything works fine before allocating a room to the customer. I hope you will consider these suggestions. Yours faithfully, Kishan
Submitted by kishanpatel2550 on

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