You recently stayed at a hotel and had a problem there. Write an email to the manager and describe how the receptionist helped to fix the problem quickly. Include the following in your letter: * Describe the Problem * How did the receptionist help you? * Suggest some solution regarding this problem.

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Dear Sir or Madam, I am writing

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to express my concern about staying in your hotel. I have booked my stay from an online site for 2 days starting from 2nd August. Suddenly, after midnight an air conditioner stopped working. I contacted the receptionist after a few failed attempts to start. Even though it was midnight, they promptly sent an electrician to look into

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matter. I have been offered a new room as repair work was going to take time. he moved my luggage to a new room and made sure everything works fine. He

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apologized for the inconvenience caused

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and offered me a good discount. I suggest the regular maintenance of the electric appliances at specified intervals even if it is working fine.

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, Ensure that everything works fine before allocating a room to the customer. I hope you will consider these suggestions. Yours faithfully, Kishan

kishanpatel2550Thu Mar 02 2023

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4
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

153 words

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