With the recent developments online, people can leave their views or opinions about certain goods or services they have purchased. Is it a good or a bad thing?

With the influence of technology, consumers can share their
feedback
online after they purchased the
product
.
However
, the majority of
people
are not using these features effectively
due to
a plethora of reasons. In
this
monograph, I will weigh up both the beneficial and adverse aspects of
this
trend and
thus
lead to a logical conclusion. First of all, in the modern era, most
people
are purchasing
products
on online platforms
such
as Amazon, Flipkart etc. Based on reviews and the star ratings of the
products
,
people
are preferable to add the
products
to carts.
In addition
,
feedback
on the
products
helps us to make the right decision whether choose
this
product
or not.
According to
a recent article, conducted by the BBC Channel, more than 70% of
people
choose the
product
based on existing customer
feedback
.
Furthermore
, some consumers share photos
along with
feedback
,
therefore
new customers can clearly glance at the original view and colour of the
product
. Another striking benefit of
this
thread is that companies can improve the quality of their
product
after reviewing suggestions from consumers.
Hence
, it's apparent that opinions and reviews of the
product
service undeniably merit.
On the other hand
, some companies create fake accounts and share the good experiences of their
product
to encourage
people
to buy the
product
. In recapitulation, I reiterable that there are innumerable strong factors supporting the review of the
products
aids to save expenses and not to waste approximately
products
and the negative consequence can be ignored.
Submitted by dhivyaravi0396 on

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