You have recently visited a city on vacation and stayed in a hotel. Write a letter to the manager about your stay. In your letter: Give details of your stay What were the high & low points of the hotel What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear .....................,

Yo, I have recently stayed at your
- Pan Pacific Perth, in
324 for three nights. I am writing to inform you that the
heating was ineffectual and despite a great location and friendly staff, I have had a bad experience staying at your
. I am hoping you would repair the central heating
so that no guest suffers
due to
the extreme weather. I stayed at your
from 25th May till 27th May and had an excruciating experience as your heating
in my
did not work as expected. The temperature in the city was somewhat unexpected and fell below 7° Celcius during
period. When I found that the
temperature was not comfortable, I called the front desk executive and despite his promise, nothing was done. Because of the extreme cold in the
, I had to wear socks and a knit hat, take an additional blanket and put on the electric stove all night.
, I got very little sleep over the three nights. I think it would be a good idea to repair the central heating
and be prepared for unusual weather. A
for each
along with
the central heating
in the winter would certainly make the rooms more comfortable. Perhaps you would consider giving me a discount if I stay at your
next time. I look forward to hearing from you soon. Bye you
Submitted by hectortong123 on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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