You have recently visited a city on vacation and stayed in a hotel. Write a letter to the manager about your stay. In your letter: Give details of your stay What were the high & low points of the hotel What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear .....................,

✨ Do you want to improve your IELTS writing?
Yo, I have recently stayed at your
hotel
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- Pan Pacific Perth, in
room
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324 for three nights. I am writing to inform you that the
room
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heating was ineffectual and despite a great location and friendly staff, I have had a bad experience staying at your
hotel
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. I am hoping you would repair the central heating
system
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so that no guest suffers
due to
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the extreme weather. I stayed at your
hotel
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from 25th May till 27th May and had an excruciating experience as your heating
system
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in my
room
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did not work as expected. The temperature in the city was somewhat unexpected and fell below 7° Celcius during
this
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period. When I found that the
room
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temperature was not comfortable, I called the front desk executive and despite his promise, nothing was done. Because of the extreme cold in the
room
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, I had to wear socks and a knit hat, take an additional blanket and put on the electric stove all night.
Consequently
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, I got very little sleep over the three nights. I think it would be a good idea to repair the central heating
system
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and be prepared for unusual weather. A
room
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heating
system
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for each
room
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along with
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the central heating
system
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in the winter would certainly make the rooms more comfortable. Perhaps you would consider giving me a discount if I stay at your
hotel
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next time. I look forward to hearing from you soon. Bye you
Submitted by hectortong123 on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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