You bought a game DVD and it is defective. Write a letter to the store for returning this DVD. In your letter • introduce yourself • describe what went wrong • say what you want from the store manager

Dear Sir or Madam, I am writing
this
to express my dissatisfaction with the product purchased from your store located near the bus stand in the Kudasan area. I visited your shop and bought a Rockstar game DVD and my bill number is 1234. I made
this
purchase the
last
Friday.
However
, upon reaching home, I discovered that the DVD which was given to me is not in working condition. It has a lot of scratches and it is broken on one side.
Additionally
, I verified
while
purchasing but somehow the wrong DVD was packed.
Therefore
, I request you refund me the amount equates to the bill I paid as I believe I should not bear the loss of your mistakes. Please
also
arrange a return of the item at the earliest or if it is not possible from your end please let me know,and I will arrange it on my own. I hope we can resolve
this
promptly. Yours faithfully, Kishan
Submitted by kishanpatel2550 on

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