There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.

Dear
Mr.
Change the punctuation
Mr
show examples
Hanson, We've received quite a few complaints lately about our company's receptionist bill. I thought enough about what I can
ofer
Correct your spelling
offer
to improve the situation, and I am ready to offer my ideas. Half of the complaints concerned the interior of the
reception
area itself. Some were about the fact that the interior is
unplesant
Correct your spelling
unpleasant
pleasant
to the eye and even a little annoying.
Besides
, a fairly large number of visitors complained that the sofas and chairs in the
reception
area were really uncomfortable. So,
this
is only the first half of the complaints. But, the second concerns the staff in the
reception
and their work. Some visitors were given the wrong visiting hours, confused the data and,
in addition
, indicated incorrect information. The problem with the
reception
is quite serious, because the
reception
is, so to speak, the face of the company.
This
is the first thing our visitors see and experience. I think the problem with the interior will not be so
dificult
Correct your spelling
difficult
to solve, but
this
time we will need a qualified and competent designer. I think it will be better, a knowledgeable person will
definitly
Correct your spelling
definitely
be able to make the interior pleasant and original. And sofas and armchairs can be simply replaced. As for the staff, I think it would be better to hire more competent and attentive people. So, I hope my advice helped you. Sincerely, Amelia.
Submitted by illia.gaponiuk on

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Include an introduction and conclusion

A conclusion is essential for IELTS writing task 2. It is more important than most people realise. You will be penalised for missing a conclusion in your IELTS essay.

The easiest paragraph to write in an essay is the conclusion paragraph. This is because the paragraph mostly contains information that has already been presented in the essay – it is just the repetition of some information written in the introduction paragraph and supporting paragraphs.

The conclusion paragraph only has 3 sentences:

  • Summary
  • Restatement of thesis
  • Prediction or recommendation

Example:

To summarize, a robotic teacher does not have the necessary disciple to properly give instructions to students and actually works to retard the ability of a student to comprehend new lessons. Therefore, it is clear that the idea of running a classroom completely by a machine cannot be supported. After thorough analysis on this subject, it is predicted that the adverse effects of the debate over technology-driven teaching will always be greater than the positive effects, and because of this, classroom teachers will never be substituted for technology.

Start your conclusion with a linking phrase. Here are some examples:

  • In conclusion
  • To conclude
  • To summarize
  • Finally
  • In a nutshell
  • In general

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Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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