You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment.

✨ Do you want to improve your IELTS writing?
Dear Sir or Madam, One month ago, I bought an online Lenovo
desktop
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computer
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from your store. Unfortunately, the product has suddenly stopped working and is impossible to switch on. I really need
this
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desktop
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computer
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to complete my homework and I hope you will repair it soon. In relation to the specifics of the problem, the
desktop
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computer
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screen does not show anything except a black screen with some red dots on it. It looked overheated. It worked just fine the day before yesterday. I checked the battery, and power connection and tried to realise from the sound of the
desktop
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computer
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that the problem is with the monitor. My purchase number is 0946 567 406. I attached a copy of my receipt. I should finish
this
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exercise before the end of
this
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month. If my
desktop
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computer
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does not work, I am unable to finalise it.
Besides
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, I have important files, software and in-progress project instructions on
this
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desktop
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computer
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which means I am stuck without them. I need
this
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device fixed immediately so I hope you would help me resolve the problem in the next few days or replace it with a new one and transfer the data. I hope to hear from you soon. Yours faithfully, PL
Submitted by quynhhoangks123 on

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