You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment.
Dear Sir or Madam,
One month ago, I bought an online Lenovo
desktop
computer
from your store. Unfortunately, the product has suddenly stopped working and is impossible to switch on. I really need this
desktop
computer
to complete my homework and I hope you will repair it soon.
In relation to the specifics of the problem, the desktop
computer
screen does not show anything except a black screen with some red dots on it. It looked overheated. It worked just fine the day before yesterday. I checked the battery, and power connection and tried to realise from the sound of the desktop
computer
that the problem is with the monitor. My purchase number is 0946 567 406. I attached a copy of my receipt.
I should finish this
exercise before the end of this
month. If my desktop
computer
does not work, I am unable to finalise it. Besides
, I have important files, software and in-progress project instructions on this
desktop
computer
which means I am stuck without them.
I need this
device fixed immediately so I hope you would help me resolve the problem in the next few days or replace it with a new one and transfer the data.
I hope to hear from you soon.
Yours faithfully,
PLSubmitted by quynhhoangks123 on
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