You recently bought a piece of sports equipment from an online store . When you first used the piece of sports equipment , you find a problem with it . Write a letter to the manager of the online store , In your letter 1. Describe the problem with the piece of sports equipment 2. say what happened because of the problem 3. explain what you would like the company to do .

Dear Sir/Madam , I am writing

this

letter to draw your attention to the manufacturing flaw I have observed in a sports equipment which I ordered from your e-commerce store couple of days back . Specifically , I have ordered 3 items and one of them was a Badminton . When I opened the parcel product seemed quite okay in terms of aesthetics and technicality too .

Moreover

, I bought

this

for my younger siblings as a present for the Inter-College Competition . Just the day before her match , there was a

last

practice session she played using the brand new racket I gifted her and at that time she realised the handle of the racket

has

Wrong verb form

had

show examples

come out to be without grip

at the end

and at the usage of the first time .

As a consequence

, she was not able to practice the

last

session just before the competition which was a crucial scenario .

However

, as a solution , I would like to request you to kindly replace the product which the brand new or else I would want a complete refund for the amount I have paid . I am attaching the receipt of the Purchase Invoice just for the records with reference number DX1020MH . Thank you for your support and I look forward to your kind response . Thanks and Best regards , Maria Martin