There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Dear Mr Smith: I am writing to complain about the bus service problems in our area. I used to love taking buses in your company, but I recently discovered that some of them often got delayed. I take

the

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line 26 to travel from my home to my company.

While

I only needed to wait for at most 4 minutes to board my bus in the past,

this

waiting time became 12 minutes on average during

this

week.

This

will, of course, negatively affect my life. The most serious impact is that I can no longer rely on

the

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line 26 as the transportation between my home and my company.

Due to

the dramatic growth of the waiting time, I have to drive to my firm by my car.

Although

this

is still feasible, my expenses for

traveling

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travelling

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to work will rise from 5 dollars to 15 dollars per trip if I decide to use my own vehicle. In

the

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light of that, I would like you to carefully check over all issues with the buses, especially

the

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line 26. I

also

recommend you

to

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purchase more buses and hire more bus drivers. Please tell me how you would handle the problem. Sincerely,