Write a letter to an airline manager regarding your bad experience on a recent flight. Pease say Where and when did you fly? – What happened on the flight? – Give a suggestion how this issue could be resolved or prevented.

#airline #manager #flight #pease #suggestion

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Dear Manager, I am writing

this

Linking Words

letter to bring to your notice my appalling experience with FlyDubai

last

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week on flight FD021. I travelled from Islamabad to Dubai

along with

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my husband and my 2-year-old son on 17th April 2023. The flight take-off was smooth and

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initially

Add a comma

,initially

show examples

the journey was pleasant. But after some time, my little one started crying because he was unwell. My husband and I tried to soothe him but he was in pain and would not calm down. After a short

while

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, an air hostess 'Jenny' came to us and to our utter dismay asked us to calm down the baby in a profoundly rude manner. We expected support from the flight staff but

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instead

Add a comma

,instead

show examples

we were taken aback by her indifferent demeanour. We are not seeking to lodge a formal complaint against the person in question, but expect the airline to rectify the staff attitude. They should be trained in customer service and empathy.

This

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will ensure better services to the people and even better reviews from the customers. Yours sincerely, Rebecca K.

Submitted by abeera.ejaz1234 on Wed Apr 26 2023

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6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

178 words

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Topic Vocabulary:

introduction
briefly
describe
origin
destination
negative
experience
delayed
unclean
inattentive
quality
technical difficulties
entertainment system
emotional impact
inconvenience
discomfort
disappointment
resolution
compensation
improvement
maintenance
upgrading
services
systems
closing
request
response
action
improved
thank
attention

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Write a letter to an airline manager regarding your bad experience on a recent flight. Pease say Where and when did you fly? – What happened on the flight? – Give a suggestion how this issue could be resolved or prevented.

Mobile phones have brought many benefits, but they have also had negative effects. Do the disadvantages of having mobile phones outweigh the advantages?

Governments give lots of support to artists, even though some people think it is a waste of money that could have been spent better elsewhere. Discuss both views and give your opinion.

Some people think that building tall building is the best way to create more housing space, while other people believe it's better to build many houses on land. Discuss both views and give your own opinion.

Some people think the newly built houses should be the same as the old houses in local areas. Others argue that local authorities should allow people to build houses in their own style. Discuss both views and give your opinion.

In some cities public parks and open spaces are being changed into gardens where local residents can grow their own fruit and vegetables. Do the advantages outweigh the disadvantages?