you work at home and have a problem with a piece of equipment that you use for your job write a letter to the shop or company which supplied the equipment in your letter describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do

Dear Sir or Madam,
This
is Mahsa Hassaniousha with customer number L23517. I'm writing
this
to inform
youof
Correct your spelling
you of
a malfunction in the set of headphones I purchased yesterday to use for my online classes. It sounds like there is a problem with the microphone since my students kept complaining about my voice breaking up. I tried my old headphone and it turned out to work properly so it's definitely the new one. I'm an online English teacher and I conduct 15 classes on a daily basis,
therefore
, having a functional set of equipment is a must for us to provide a quality class and avoid any distractions
such
as
this
. I will lose my students if I can meet these requirements. I want to ask you to kindly consider it an emergency and let me know how soon it can be replaced with a new one and
also
if I need to fill in any forms. Can't wait to
hearing
Change the verb form
hear
show examples
from you Mahsa
Submitted by mahsa_hasanikousha on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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