Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

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Dear sir, Hope
this
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letter finds you well. First of all, I would like to thank you for the products you provide and the quality of your
customers
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customer
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service that you have. Today I have a small
complain
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complaint
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regarding my
last
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order which did not come as expected. Let me explain to you why
do
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apply
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I want to return the shipment back.
Although
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I was
waiting
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forwaiting
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that product and it has been delivered quickly, I found it broken from the corner.
According to
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your
returning
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return
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policy, I have the right to return it back within 14
days
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and I received it
couple
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a couple
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of
days
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ago. I made an order based on my need for that product
however
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I want to ask for
refund
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a refund
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. I will travel after
few
Correct article usage
a few
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days
Use synonyms
and I do not have enough time to
wait
Add the preposition
forwait
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the replacement. Please send your delivery hero to pick up the product within the
week
Correct your spelling
weekdays
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days
Use synonyms
from 6 pm to 10 pm or during the weekend between 10 am and 2 pm.
Appretiate
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Appreciate
your help and hopefully
this
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case not happening again with other clients. Regards,
Submitted by eng.3zab on

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Topic Vocabulary:
  • disappointed
  • product quality
  • malfunction
  • defective
  • warranty
  • receipt
  • customer service
  • return policy
  • refund
  • exchange
  • inconvenience
  • consumer rights
  • acknowledgment
  • courier
  • postage
  • compensation
  • defective
  • resolution
  • turnaround time
  • escalation
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