Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

Dear sir, Hope
this
letter finds you well. First of all, I would like to thank you for the products you provide and the quality of your
customers
Change the noun form
customer
show examples
service that you have. Today I have a small
complain
Replace the word
complaint
show examples
regarding my
last
order which did not come as expected. Let me explain to you why
do
Unnecessary verb
apply
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I want to return the shipment back.
Although
I was
waiting
Add the preposition
forwaiting
show examples
that product and it has been delivered quickly, I found it broken from the corner.
According to
your
returning
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return
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policy, I have the right to return it back within 14
days
and I received it
couple
Change the article
a couple
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of
days
ago. I made an order based on my need for that product
however
I want to ask for
refund
Add an article
a refund
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. I will travel after
few
Correct article usage
a few
show examples
days
and I do not have enough time to
wait
Add the preposition
forwait
show examples
the replacement. Please send your delivery hero to pick up the product within the
week
Correct your spelling
weekdays
show examples
days
from 6 pm to 10 pm or during the weekend between 10 am and 2 pm.
Appretiate
Correct your spelling
Appreciate
your help and hopefully
this
case not happening again with other clients. Regards,
Submitted by eng.3zab on

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Essentional vocabulary list for IELTS Writing 7+

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Topic Vocabulary:
  • disappointed
  • product quality
  • malfunction
  • defective
  • warranty
  • receipt
  • customer service
  • return policy
  • refund
  • exchange
  • inconvenience
  • consumer rights
  • acknowledgment
  • courier
  • postage
  • compensation
  • defective
  • resolution
  • turnaround time
  • escalation
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