You have recently ordered an item from the internet, but are not happy with the purchase. Write to the company. In your letter •Describe what you purchased •Explain why you are not happy with the purchase •Tell them what you would like them to do about the situation

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Dear Thien, I'm writing to complain about the other item from the internet, but are not happy with the purchase. I bought some
shoes
but it is not the same on the Internet. I wanted to buy
shoes
to go to the year-end party even, but the store sent me
shoes
with leaking glue. In spite of it is an expense with
supermarket
Add an article
the supermarket
a supermarket
show examples
.
Therefore
I am not happy with the purchase. In my
mind
Add a comma
mind,
show examples
it is very beautiful but not correct. Tell them what you would like them to do about the situation. I hope the store can help me change the new
shoes
. In case the store can not change for me can feedback . I trust
this
matter will be resolved soon. Thank you. Yours faithfully, Minh Hiep
Submitted by yeshomeclass on

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Coherence and Cohesion
Ensure that the logical structure of the letter is clear and follows a natural progression. Each paragraph should have a clear purpose, and the ideas should flow smoothly from one paragraph to the next.
Coherence and Cohesion
Include an appropriate greeting and closing to maintain the conventions of letter writing. The closing was informal and could be improved by a more appropriate sign-off that matches the formal tone of a complaint letter.
Coherence and Cohesion
Keep each paragraph focused on a single idea for clarity and to strengthen the argument or purpose of the paragraph. Avoid mixing different complaints or requests.
Task Achievement
Ensure you thoroughly cover all the points required by the task. The letter should specify what was bought, in detail, why it was unsatisfactory, and a clear, specific request for resolution.
Task Achievement
Maintain a consistent and suitable tone throughout the letter. Although the tone is suitable, some formality is lacking in the closing remarks.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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