You went to the local hospital’s Emergency Department with your young child, who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Registrar, complaining about the service you received.

Dear Sir or Madam, I hope

this

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email finds you well. I am writing to complain about the treatment my

daughter

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and I received when we visited the Emergency Department in the hospital

last

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weekend. During the afternoon, my

daughter

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developed severe pains in the stomach. Since it was Sunday, I could not contact my usual general practitioner, so we went to the emergency department. At the

receptionist

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, it was evident that my

daughter

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was unwell, and she was in pain as she was screaming and crying with pain.

However

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, we were told to sit down and wait by the

receptionist

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. Over the next four hours, I constantly asked how long it would take for a doctor to see my

daughter

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, but the

receptionist

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kept ignoring and ignoring my questions. I understand if there are more emergent or severe patients, but the department is quiet. After waiting four hours, we saw a doctor, and my girl had to undergo tests to see if she had any life-threatening cases. The doctor told us he wasn't seeing anyone for over an hour.

Therefore

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I was disappointed with your

receptionist

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as she isn't doing her job correctly and violating the hospital code of conduct. I would be grateful if you could investigate

this

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matter and ensure it does not happen to any other patients again. Kind regards,