You have bought a washing machine. First you found that the machine did not work properly, and you had it changed. Then you found that the new one seriously entangled the clothes. Write to the manager of the company to complain about it. In your letter: - State your reason for writing, - Describe the problems, - Ask the provider to solve the problem
Dear Sir or Madam,
I am writing to complain about the washing machine which I bought from your company
last
month.
I bought a Samsung POX2023 on June 14, 2023, but it had a problem with the water supply system, so I reflected
it to your staff, and they changed me to a new one. Verb problem
reported
This
made me satisfied with your company’s services. However
, the new machine was defective too, and this
time your staff has ignored my complaint.
It works normally from the washing to the rinsing process, but when it comes to the spinning stage, it shakes abnormally and I find it hard to take the clothes out of the machine as they entangle together and the clothes look undried.
With this
letter, I would like whether you have a solution for this
or if I can have a full refund as such
a less quality
product affects my daily routine.
I hope you will address my concern as soon as possible.
Yours faithfully,
Maria DoCorrect your spelling
lower-quality
Submitted by mariatuyet82 on
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Task Response
The letter adequately addresses the main points required by the task. However, adding more specific details about the model of washing machine, the location of purchase, and any previous communication with the company would enhance the task response.
Coherence and Cohesion
The coherence and cohesion of the letter can be improved by organizing the information into more distinct paragraphs. Each paragraph should focus on a specific aspect of the problem or solution to make the letter easier to follow. Additionally, using transitional phrases between sentences and paragraphs would enhance the overall coherence of the letter.