You booked a two-week holiday to Sydney with Fly-by-Night Travel. You are not happy with the holiday — the flight was delayed, the hotel was noisy, and so on. Write to Fly-by-Night Travel to complain about the holiday giving details about the problems. Request some compensation or refund

Dear Sir/Madam, I took a
two week
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two-week
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holiday to Sydney with your company Fly-by-Night Travel. I am writing to notify you of my complaint about
this
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trip. First of all, my flight was delayed for 5 hours, and the air company did not suggest any drinks and food for passengers. You will find a copy of my boarding pass attached to
this
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letter. The second thing I did not expect was the noisy hotel. I was worried about security in the building. The
all night
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all-night
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parties with loud music from my neighbours destroyed my
last
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nervous cells system. I did not feel that vacation was.
Overall
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, the manager of the hotel did not do anything to stop them.
As a result
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, I had a broken holiday and mental health. I would like to receive half of the amount I paid within 14 days. If my money will not come back, I will escalate the issue to the travel department.

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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