You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter, describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do

Dear Sir or Madam, I am writing with regard to an HP laptop which I purchased from your Yorkville Shopping Mall store

last

week. I am an Assistant Director who is in meetings all day presenting multiple projects. I specifically picked the model V7 as I needed a laptop with high-quality

camcorder

specifics.

However

,

lately

Add a comma

,lately

show examples

the

camcorder

either stops working during the meetings or does not start working at all. As I mentioned, I specifically purchased

this

model because I make presentations and my

camcorder

needs to be turned on as it is our company policy. But when the

camcorder

does not function properly, it disrupts my presentation. As a quick solution, I try to restart it a couple of times in the middle of the demonstration but it distracts the audience and ruins the flow of my presentation.

Consequently

, I would like you to send me a new laptop to the residential address that you have on file. I can post it to the Yorkville Shopping Mall branch once I receive the replacement. Your early action in

this

regard will be highly appreciated. Yours faithfully, Gozde Ersoz