You recently organized an all-day meeting for your company, which took place in a local hotel, in their feedback, participants at the meeting told that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel • say what the participants liked about the hotel • explain why they were unhappy about the food • suggest what the manager should do to improve the food in future

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Dear Sir/Madam, I am writing with regard to the company lunch we had at the Sunshine Restaurant in your
hotel
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last
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Friday. I was the sole organizer of
this
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event and I would like to share our dining experience with you.
Firstly
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, I would like to mention that all my colleagues loved the cosy atmosphere of the resort. The interior design of the
hotel
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was breathtaking and the seats at the lobby were quite comfortable. The location of the
hotel
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is convenient as most of our company employees travelled by public transit and it was easy to reach the
hotel
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.
However
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,
although
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we thoroughly enjoyed the
hotel
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and the restaurant, we were disappointed by the quality of the main dish, which was broiled salmon with brown rice on the side. Both salmon and rice were not only served cold but
also
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very salty and some of us had to stop eating them
due to
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the unpleasant and strong taste. We want to continue partnering with your
hotel
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for future corporate banquets.
Therefore
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, I suggest that you share our upsetting experience with the Food and Beverage Manager and the Chef to ensure that the foods are checked thoroughly during the cooking process and warmed up right before being served to the guests. I hope these suggestions will be considered and the food service will be better the next time. Yours faithfully,
Submitted by akmangizem on

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Topic Vocabulary:
  • Compliments
  • Ambiance
  • Professionalism
  • Hospitality
  • Quality
  • Variety
  • Freshness
  • Catering
  • Menu options
  • Dietary requirements
  • Feedback
  • Survey
  • Collaboration
  • Improvements
  • Rectify
  • Gastronomy
  • Culinary
  • Hospitality industry
  • Client satisfaction
  • Constructive criticism
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