You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter, Complain about the problem Propose action for the store to take Request confirmation that this is agreed Begin your letter 'Dear' Do not write any addresses

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Dear Sir or Madam, I am writing to complain regarding the defective mobile phone that I purchased on March 21st.

Firstly

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, the main defect is associated with battery charging. To be precise, when I plug the cellphone charger into the outlet, there are, unfortunately, protracted delays in charging the handset, which raises some annoying problems in my online store including decreasing my sales rate.

In addition

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this

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charging problem

also

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affects the function of the mobile phone system.

As a result

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, I request an immediate refund of the money to the PayPal number that I paid with. I, alternatively, ask you to send me a new cellphone as a replacement for the malfunctioning one as it has a 12-month guarantee. Upon receiving

this

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letter, I would be delighted if you could reply and confirm the faults that the handset has. I would be grateful if you could respond at your earliest convenience. Yours faithfully, John Smith

kambiz.pirzadFri Jul 14 2023

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Suitable Writing Tone

Try to maintain a consistent tone throughout the letter by avoiding the use of overly formal or informal language.

Logical Structure

Make sure to clearly separate the proposal of actions into different sections to enhance understanding.

Complete Response

The letter effectively identifies and describes the problem with the purchased product.

Greeting and Closing

The letter has a polite greeting and closing.

5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

156 words

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