You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter, Complain about the problem Propose action for the store to take Request confirmation that this is agreed Begin your letter 'Dear' Do not write any addresses
Dear Sir or Madam,
I am writing to complain regarding the defective mobile phone that I purchased on March 21st.
Firstly
, the main defect is associated with battery charging. To be precise, when I plug the cellphone charger into the outlet, there are, unfortunately, protracted delays in charging the handset, which raises some annoying problems in my online store including decreasing my sales rate. In addition
, this
charging problem also
affects the function of the mobile phone system.
As a result
, I request an immediate refund of the money to the PayPal number that I paid with. I, alternatively, ask you to send me a new cellphone as a replacement for the malfunctioning one as it has a 12-month guarantee.
Upon receiving this
letter, I would be delighted if you could reply and confirm the faults that the handset has.
I would be grateful if you could respond at your earliest convenience.
Yours faithfully,
John SmithSubmitted by kambiz.pirzad on
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.
Suitable Writing Tone
Try to maintain a consistent tone throughout the letter by avoiding the use of overly formal or informal language.
Logical Structure
Make sure to clearly separate the proposal of actions into different sections to enhance understanding.
Complete Response
The letter effectively identifies and describes the problem with the purchased product.
Greeting and Closing
The letter has a polite greeting and closing.