you recently bought a large expensive item but when it was delivered to your home you found some problems with it. Write a letter to the manager of the shop. In your letter Give details of what you bought Describe the problems with your item Say what you want the shop to do

Dear Sir/Madam, My name is Jimena Ilaria. I am writing regarding a purchase I made
last
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week. As a frequent client of your,shop I have to say
this
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is not the first time I had an inconvenience. I bought a television through the official website of the company and it just arrived. When I opened the package I realised it has some big scratches on the screen. Even though the television is working the screen needs to be changed. If
this
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latest new LG model is still in stock, I would like to have delivered the same as soon as possible. If it is out of stock, I will check on the website what other televisions your shop offers. Would appreciate in case
this
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happens to have a discount
due to
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the inconvenience. Thank you for your attention to
this
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matter, I eagerly await your response. Yours faithfully, Jimena

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Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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