visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

These pie charts compare the experience of some visitors during their stay
on
Change preposition
at
show examples
the Parkway Hotel in two different years, in 2005 and 2010.
Overall
, we can observe that between the two
years
Add a comma
,years
show examples
their
Replace the word
there
show examples
are differences. In 2010, the rate was better than in 2005.
Firstly
, we will pay attention to 2005. In
this
year,
aproximately
Correct your spelling
approximately
,
the
Correct article usage
apply
show examples
half of the visitors rated the customer service as satisfactory.
Then
, we see that
a
Correct article usage
apply
show examples
21% of people
thougt
Correct your spelling
thought
that the service was quite bad. After, we observe the answer very poor and good
had
Correct word choice
and had
show examples
the same percentage of opinions, 15%.
Finally
, only 5% of people rated their stay as excellent.
Secondly
, we will focus on 2010. In
this
period, the negative rates decreased, people who thought that their experience was very poor or poor was only 4% and 12% respectively. Visitors who rated the experience as satisfactory
was
Correct subject-verb agreement
were
show examples
of
Change preposition
apply
show examples
17%. The positive reviews were duplicated, with 28%
saiying
Correct your spelling
saying
the customer service was excellent and
the
Correct article usage
apply
show examples
39% saying it was good.
Submitted by santos_dij on

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