You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter • describe the problem with the equipment • explain how this problem is affecting your work • say what you want the shop or company to do

Dear Manager, I hope to see you good in health. I am writing

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letter to request a change of the hard drive that your company installed on my personal computer a few months ago. As you know, previously I was facing issues with saving and retrieving data, after the analysis from your technical team, you advised me to go for changing a gadget. After a few days, I started facing the same problem but I somehow managed to continue work. Now, the equipment isn't working at all. Even after multiple efforts, I am unable to store, update or get back the data. Unfortunately, today I couldn't load the previous files

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. As the device is under warranty, I request you to look at the issue and try to fix it at your earliest. It would be impressive if you put in the new device

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time because already used ones are not capable of holding the load of my work. Your kind cooperation in

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regard would be highly appreciated. Thank you for your consideration. Yours Sincerely Customer