Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Dear Sir or Madam, I am writing
this
to inform you that I bought a
laptop
from your online store. Unfortunately, the
laptop
was not as same as mentioned in your online store profile. I was very excited when I received my parcel.
However
, when I opened my parcel the
laptop
was changed. I bought a black Dell
laptop
but it was brown. Colour is not a big issue, the main issue is that screen of the
laptop
was damaged.
However
, I ordered the latest model but it was a down model. I am requesting to you kindly refund my payment because I bought a new
laptop
from another store. It is because I want a
laptop
on an urgent basis. I already waste my online classes. I am returning the
laptop
to your address. The tracking ID number is 123456543. My cell number is 876543456 kindly inform me when you receive the
laptop
. I am unable to keep a broken
laptop
. Kindly refund my payment as soon as possible. Hope you handle
this
matter on a priority basis. Yours faithfully, XYZ
Submitted by ahsanislam96 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • disappointed
  • product quality
  • malfunction
  • defective
  • warranty
  • receipt
  • customer service
  • return policy
  • refund
  • exchange
  • inconvenience
  • consumer rights
  • acknowledgment
  • courier
  • postage
  • compensation
  • defective
  • resolution
  • turnaround time
  • escalation
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