IELTS Writing Correction Service
Writing Samples
Band 6.5

You ordered an item from the online store and it has arrived damaged . Write a letter to the retailer to complain In this letter Why you are unhappy Request refund Make arrangements to return the item

Dear
sir
Capitalize word
Sir
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/madam, My name is Deepthi Anil. I am writing
this
Linking Words
 letter to express my dissatisfaction regarding an
item
Use synonyms
 that I bought from your online store recently. It was a photo frame
which
Correct pronoun usage
apply
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made
with
Change preposition
of
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 wood. The problem is that the glass in the central part of the frame was cracked
,
Remove the comma
apply
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 when I opened it. I purchased
this
Linking Words
item
Use synonyms
 on 12/07/
2023to
Correct your spelling
2023 to
 present to my friend on her birthday. I was really unhappy and I couldn't
gift
Correct your spelling
lift
show examples
 what I expected to give. Please provide
refund
Add an article
a refund
show examples
 for the
item
Use synonyms
along with
Linking Words
 delivery charges. I purchased the
item
Use synonyms
 by using my
visa
Capitalize word
Visa
show examples
 card. Let me know about your refund policies and kindly make the arrangements to return the
item
Use synonyms
 and refund as soon as possible I am not sure how can I send it back. I knew you have different options for returning the things. Please let me know which is more suitable
to
Change preposition
for
show examples
 me. I have a request that when you wrap the items
especially
Add the comma(s)
,especially
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 delicate things. Please be more careful. Yours faithfully Deepthi Anil

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Topic Vocabulary:
  • I am writing to express my disappointment
  • I regret to inform you that
  • I am dissatisfied with the item I received
  • The item arrived damaged
  • The product is in unsatisfactory condition
  • I expected better quality
  • I would like to request a refund
  • I kindly ask for your assistance in resolving this matter
  • I would appreciate it if you could provide instructions
  • I suggest arranging a pick-up service
  • I expect a prompt response and resolution
  • I hope for a satisfactory outcome
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