IELTS Writing Correction Service /
Writing Samples /
Band 6.5

You ordered an item from the online store and it has arrived damaged . Write a letter to the retailer to complain In this letter Why you are unhappy Request refund Make arrangements to return the item

#item #store #retailer #request #refund #arrangements
Dear
sir
Capitalize word
Sir
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/madam, My name is Deepthi Anil. I am writing
this
 letter to express my dissatisfaction regarding an
item
 that I bought from your online store recently. It was a photo frame
which
Correct pronoun usage
apply
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made
with
Change preposition
of
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 wood. The problem is that the glass in the central part of the frame was cracked
,
Remove the comma
apply
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 when I opened it. I purchased
this
item
 on 12/07/
2023to
Correct your spelling
2023 to
 present to my friend on her birthday. I was really unhappy and I couldn't
gift
Correct your spelling
lift
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 what I expected to give. Please provide
refund
Add an article
a refund
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 for the
item
along with
 delivery charges. I purchased the
item
 by using my
visa
Capitalize word
Visa
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 card. Let me know about your refund policies and kindly make the arrangements to return the
item
 and refund as soon as possible I am not sure how can I send it back. I knew you have different options for returning the things. Please let me know which is more suitable
to
Change preposition
for
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 me. I have a request that when you wrap the items
especially
Add the comma(s)
,especially
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 delicate things. Please be more careful. Yours faithfully Deepthi Anil
Submitted by anildeepthy1982 on

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Topic Vocabulary:
  • I am writing to express my disappointment
  • I regret to inform you that
  • I am dissatisfied with the item I received
  • The item arrived damaged
  • The product is in unsatisfactory condition
  • I expected better quality
  • I would like to request a refund
  • I kindly ask for your assistance in resolving this matter
  • I would appreciate it if you could provide instructions
  • I suggest arranging a pick-up service
  • I expect a prompt response and resolution
  • I hope for a satisfactory outcome
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