Task 1 Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain: what are the changes what are the problems you are facing what part of the service would you like to change Write at least 150 words. You get 20 minutes to complete this task.

Dear Manager:

This

is Yunhan Chen from the marketing consecutive department. I am living in downtown Toronto right now, where need to commute to work by bus for about 1 hour per day. The problem is that the bus line which I took, number 501, has been cancelled at the station located next to my home two days ago. Because of

this

change, I need to take an extra 20 minutes of shuttering to the new bus station from my home.

However

, I have the work-starting time at 8 in the morning and shift at 6 in the noon, which means I have to wake up at about 6 am and arrive home by 8 pm. The shuttle time is a burden for me at the time. May I apply for a later agreement hour and an earlier leave so that I can have a better commute period? I can shorter my lunch break and boost my efficiency at working hours to make up for

this

loss. Hope to hear from you soon, I am passionate about the job I have but want a fairer working hours. Yours Sincerely, Yunhan Chen