you recently organised an all- day meeting for your compagny, which took place in a local hotel. In their feedback, participant at the meeting said that they liked the hotel, but they were un happy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter - say what the participants liked about the hotel - explain why they were unhappy about the food - suggest what the manager should do to improve the food in future

Dear Sir or Madam, I am writing in order to give feedback to your hotel where our company had a meeting.
Firstly
, as far as what the participants liked about the hotel is concerned, when we attended the meeting at your hotel, the staff was extremely helpful, leading to the fact that they were able to welcome us during the late evening.
On the other hand
, to some extent, some people were unhappy about the
food
. First and foremost, unfortunately, when we ate lunch in your restaurant, we did not get a variety of
food
,
due to
the fact that every meal contained meat, resulting in the fact that vegetarians did not eat very well.
Last
but not least, I suggest that the manager should improve the
food
in future. In my opinion, you should introduce more vegan or vegetarian
food
, owing to the increase of vegetarian people in the world. Please do not hesitate to contact me if you require any
further
information. Kind regards,
Submitted by tony.vantroo on

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Topic Vocabulary:
  • amenities
  • service quality
  • catering
  • variety
  • quality
  • survey
  • preference
  • locally sourced
  • freshness
  • dietary requirements
  • diverse menu
  • follow-up
  • action plan
  • address issues
  • improve
  • guest satisfaction
  • hospitality
  • feedback
  • participant
  • unhappy
  • impressive features
  • innovative
  • culinary experience
  • satisfaction
  • constructive criticism
  • enhance
  • gastronomic
  • culinary team
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